When someone in your family passes away, it feels like life stops around you and everything else is secondary to what you have to do for your loved one. But as you work with one of the funeral homes in Phoenix, AZ, you may not be able to drop everything and be on location for every decision you have to make. Here are a few tips for working with professionals by phone and reasons you might have to do so.

If you are in another state, your proximity might dictate that you have to work out some or all of the details by phone. That’s okay! The professionals are used to working with people in all different locations and they can certainly take care of your needs by phone when necessary. You can have as many conversations with the funeral director as you need and you can work with email for questions as well.

There might be times, even if you are in the same city, when you simply can’t get away from work, your family, or other obligations to make a trip to the funeral home to work on things in person and that’s okay as well. It’s nice to go to the funeral home and check out the facilities and get to know the representatives when you can, but you don’t have to make every plan in that fashion. It’s easier to pick up the phone at times when you have a quick question, want to insert a detail, or have a decision made.

For those who have to operate some of all of the plans by phone, the best thing you can do is choose a funeral home with cooperative, compassionate representatives. You can tell a lot about the organization when you work with them over the phone. You will know that once you arrive in person, you will be treated with the same kindness and respect and your loved one will be in good hands the whole way through.

If you do have to make plans by phone, make sure you also utilize email and other technology, like fax machines, to get details like price lists and agreements in writing. While talking by phone can be very helpful, you don’t want the details to have any questions about them later, especially when it comes to price and the importance of the final service overall.

When you search for funeral homes in Phoenix, AZ, whether you live in the area or need to make plans from out of state, the professionals at Thompson Funeral Chapel are ready and willing to work with you. Give us a call at (623) 932-1780 and we’ll help in any way we can, either in person or over the phone. If you’re local, you’re welcome to stop by and see our facilities at 926 S Litchfield Rd Goodyear, AZ 85338 or, send a friend in the area to check things out on your behalf. We want your loved one to get the honor they deserve.

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