When you work with funeral homes in Phoenix, AZ, you are either arranging final services for a loved one who recently passed away, or you are planning your own services in advance. Either way, there are certain things you should never hear from them. You will know the red flag is flying over the company if you hear any of these things. Look into other options for providers if you notice any warning signs.
Make Decisions For You
Funeral homes are there to offer you options. They can even suggest certain avenues once they get to know you and get a feel for what you want. But they should never, ever make decisions for you. If you notice that they are assuming things, jumping ahead, or putting things in writing that you never said you wanted, it’s time to move on to another provider. You are in charge of the final services in question…no one else. You get to make any and every decision from beginning to end.
Hide Costs And Fees
Funeral homes are to be completely and utterly transparent about their prices. When you ask, or even if you don’t, they can and should provide you with a complete price and package list so you know exactly what you can get and for what price. If they don’t hand over a list and seem to be hedging around the costs, you don’t want to work with them. There are certain costs that come with final services and you, as the person purchasing the services, deserve to know what they are in exact measures.
Guilt You In Any Way
When you are grieving, there are a lot of emotions swirling around. One of them might even by guilt over not getting to say goodbye before someone passed on or perhaps not spending as much time with the person who passed as you would have liked. Those are all valid, but the funeral home should never make you feel guilty about anything. Some low-end providers, for example, might try and make you feel guilty for sticking to basic things like a less costly casket, and try instead to talk you into something more expensive “because your loved one deserves it.” Never feel guilty about what you want for your loved one and if you feel pressured into anything, like items with higher price tags, switch to a provider who will deal with you in a supportive, compassionate manner.
These are huge red flags when you are working with funeral homes in Phoenix, AZ. If you notice them coming up with any provider you are considering, walk away and find someone more reputable, like the representatives at Thompson Funeral Chapel. We will never guilt you into anything, hide any costs from you, or make any decisions for you. Final services are too important not to be handled correctly. Call us at (623) 932-1780 to set up a time for a tour and to talk over details in person at 926 S Litchfield Rd Goodyear, AZ 85338.
